Join an online course with group collaboration, instructor feedback and guidance, and fixed start and end dates. Facilitated online courses provide an opportunity to meet your learning goals with the benefit of a classroom, but in an online environment:

•Peer interaction in the learning community with the instructor and other students keeps you actively engaged and motivated
•Experienced industry professionals provide frequent feedback and context to your learning
•Convenient weekly schedule with no required meeting times means you decide when to work on course assignments

Click here to view all facilitated courses.

 Upcoming Facilitated Courses

Bank Lines of Business

April 6, 2026 – May 1, 2026

A comprehensive review of the products and services that banks offer customers - from deposit products to insurance and investments - and strategies for retaining and growing market share. This program deepens and broadens your bank employees understanding of how banks serve individual, small business and corporate customers' financial service needs. 

Managing Interest Rate Risk

April 6, 2026 – May 29, 2026

An exploration of interest rate risk measurement techniques such as GAP, earnings sensitivity analysis, Duration GAP and economic value of equity sensitivity analysis. Risk management policy implementation and how to change overall interest rate sensitivity through balance sheet adjustments or derivative contracts are discussed. 

Commercial Lending 

April 13, 2026 – July 3, 2026

Suitable for anyone who wants to learn more about the commercial lending process - the backbone of most banks' lending portfolios. Learn what goes into making a successful commercial loan and how to manage a customer relationship once the loan is approved. 

Building Customer Relationships

April 27, 2026 – May 22, 2026

Guides students through the strategies for earning customer loyalty, value-added sales and marketing, and creating and maintaining strong bank customer and partner relationships. It builds the critical relationship management skills essential to successful banking careers. 

Marketing Planning

April 27, 2026 – May 22, 2026

Develops skills for preparing a comprehensive strategic marketing plan that follows best practices. Learn how to assess customers and trade area opportunities. Discover ways to integrate this information into a situation analysis - then create an action plan and develop a budget. 

Marketing in Banking

May 25, 2026 – June 19, 2026

Builds a strong foundation for grasping bank marketing functions. Dive into the core responsibilities of bank marketing, examine how marketing may be structured, know the regulations affecting bank marketing activities, and discover how to assess financial performance. 

AI in Banking Workshop

June 1, 2026 – June 26, 2026

Built exclusively for bankers, this AI workshop will help you gain the confidence, knowledge, and practical tools to apply AI in your daily work, transforming how you serve clients, manage risk, and drive innovation.